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Starting an Online Craft Shop: The First Ten Things to Do

Before the logo, before the name debate, before the business cards. A practical order of operations for turning a craft into a shop.

By Nermeen Zayed · · 2 min read


People who want to sell their crafts tend to start with the fun parts. Choosing a name, designing a logo, imagining the packaging. Then months pass without a single listing. This is the order that actually gets a shop open, learned the slow way.

  1. Make ten of one thing. Not ten different things. Ten of the same item, so you know how long it takes, what it costs, and whether you still like making it on the tenth.
  2. Price it honestly using materials, labour, and overhead. If the price is not one you can say out loud without wincing, change the product, not the price.
  3. Photograph it in window light against plain card. Five angles. These photos are the shop.
  4. Write one listing with the buyer's three questions answered: what is it, how big is it, how will it arrive. Then describe how it is made in two sentences. People buy the process.
  5. Pick one place to sell. A marketplace gives you traffic and takes a cut. Your own site keeps the margin and gives you nothing until you bring people yourself. Start with the marketplace, move later.
  6. Decide the shipping before the first order, not after. Weigh a packed item, check prices, and build shipping into the price or charge it separately, but know which.
  7. Open with five listings, not one. A shop with one item looks abandoned. Five looks like a start.
  8. Tell twenty people. Friends, family, the group chat. The first sales come from people who already like you, and those sales are what the algorithm needs to show you to strangers.
  9. Post the making, not just the product. A thirty-second clip of paint going onto a surface outperforms a polished product shot every time.
  10. Ship the first order like it is the only one. A handwritten note, careful wrapping, a follow-up message. That buyer is your first review.

What to ignore for now

The logo. The business name beyond something that is not taken. Custom packaging. A wide product range. Paid advertising. All of these matter eventually and none of them matter before you have sold twenty pieces and know what people actually want.

The shop you open in a month with five listings and plain packaging teaches you more than the one you plan for a year and never open.